Refund policy

At CabKey™, we want you to be confident in your purchase. If something isn’t right, here’s how returns and refunds work.

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Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

• The item must be unused, in the same condition as received

• The item must be returned in original packaging

• Proof of purchase is required

Returns that do not meet these conditions may be refused.

We reserve the right to refuse returns that show signs of use beyond reasonable inspection.

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Non-returnable items

Due to the nature of the product, we do not accept returns for:

• Items damaged due to misuse, excessive force, or modification

• Normal wear from use

• Lost or stolen items after confirmed delivery

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Return process

To start a return, please contact us at:
info@cab-key.com

Include:

• Your order number

• Reason for return

• Photos (if the item is damaged or defective)

We will provide return instructions after reviewing your request.
Do not send items back without contacting us first.

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Return shipping

• Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect

• We recommend using a tracked shipping method, as we are not responsible for lost return shipments

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Refunds

Once your return is received and inspected:

• You will be notified of approval or rejection

• Approved refunds will be issued to the original payment method

• Refunds are processed within 5–10 business days

Original shipping costs are non-refundable, unless the return is due to our error.

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Damaged or incorrect items

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos.
We will arrange a replacement or refund at no additional cost.

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International orders

Customs duties, taxes, or import fees are non-refundable and are the responsibility of the customer.

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Contact

If you have questions about returns or refunds, contact us at:
info@cab-key.com